Orders
Track your order
Follow your coffee from our Ottawa roastery to your door. Enter your tracking number, or sign in to see all your orders.
Where's my coffee?
Paste the tracking number from your shipping confirmation, then sign in to follow your parcel.
Your tracking number is in the shipping confirmation email we send once your order is on its way.
How your order moves
From roast day to your doorstep, here's what to expect.
Order placed
You get an order confirmation email right away.
Roasted & dispatched
Roasted fresh and shipped within 3 business days.
On its way
We email your tracking number. Follow it here anytime.
Delivered
Fresh coffee arrives, ready to brew.
When to expect it
Standard delivery within Canada runs roughly 2 to 4 business days in Ontario and Quebec, and up to 5 to 10 in the West and North. International times and rates are shown at checkout. Full details are on our shipping policy.
Something not right with your order?
If your parcel is delayed, or your order arrived damaged or incorrect, we will make it right.
Email support@coffeeroastlab.com or visit our support page.