Terms of service

OVERVIEW

This website is operated by Coffee Roast Lab. Throughout the site, the terms โ€œweโ€, โ€œusโ€ and โ€œourโ€ refer to Coffee Roast Lab. By accessing our site and/or purchasing something from us, you engage in our Service and agree to be bound by the following Terms of Service (โ€œTermsโ€), including those additional terms, conditions, and policies referenced herein or available by hyperlink.

These Terms of Service apply to all users of the site, including browsers, customers, merchants, and contributors of content. Please read these Terms carefully before using our website. If you do not agree to these Terms, you may not access or use the website or its services.

Any new features or tools added to the store will also be subject to these Terms. We reserve the right to update or change these Terms at any time by posting updates to our website. Your continued use of the website constitutes acceptance of any changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, or that you have given consent to any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction. You must not transmit any viruses or malicious code. A violation of these Terms will result in immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. Your content (excluding payment details) may be transferred unencrypted across various networks. Payment information is always encrypted.

You agree not to reproduce, duplicate, copy, or resell any portion of the Service without express written permission from us.

SECTION 3 - ACCURACY OF INFORMATION

We are not responsible if the information on our website is inaccurate, incomplete, or outdated. The material provided is for general information only and should not be solely relied upon. We reserve the right to modify site content at any time but are not obligated to update any information.

SECTION 4 - MODIFICATIONS TO SERVICE & PRICES

Product prices are subject to change without notice. We reserve the right to modify or discontinue any product or service without prior notice. We are not liable for any price changes, suspensions, or discontinuations.

SECTION 5 - PRODUCTS & SERVICES

Certain products may be exclusively available online and may have limited quantities. These products are subject to our Return & Refund Policy

We make every effort to display accurate product images and descriptions, but we cannot guarantee your monitorโ€™s display will reflect the exact colors.

We reserve the right to limit sales of our products on a case-by-case basis, modify descriptions, and discontinue products at any time.

SECTION 6 - ACCURACY OF BILLING & ACCOUNT INFORMATION

We reserve the right to refuse any order you place. We may limit or cancel quantities per person, household, or order at our discretion. If an order is modified or canceled, we may attempt to notify you via the email or phone number provided at checkout.

You agree to provide current, complete, and accurate purchase and account details. Any failure to do so may result in delays or cancellations of your order.

For more details, please review our Return & Refund Policy

SECTION 7 - THIRD-PARTY LINKS

Some content, products, and services available through our Service may include third-party materials. Third-party links on our site are not affiliated with us, and we are not responsible for examining their content. Any issues with third-party products should be directed to the respective third-party provider.

SECTION 8 - USER COMMENTS & FEEDBACK

By submitting content to us, you agree that we may edit, copy, publish, or distribute it without restriction. We reserve the right to remove any content that violates intellectual property rights or is deemed offensive.

You may not submit content that contains malware, is misleading, or violates the rights of third parties.

SECTION 9 - PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy

SECTION 10 - ERRORS & OMISSIONS

Occasionally, there may be errors in product descriptions, pricing, promotions, and availability. We reserve the right to correct errors, change information, or cancel orders if necessary.

SECTION 11 - PROHIBITED USES

You are prohibited from using the site or its content:

  • For any unlawful purpose

  • To harass, abuse, defame, or discriminate against others

  • To submit false or misleading information

  • To upload viruses or malware

  • To interfere with the security of our website

Violations of these terms may result in termination of access to our site.

SECTION 12 - DISCLAIMER OF WARRANTIES & LIABILITY

We do not guarantee that your use of our Service will be uninterrupted, secure, or error-free. The Service and all products are provided 'as is' without warranties.

We shall not be liable for any injury, loss, or damage, including indirect or consequential damages, arising from your use of the website or its products.

SECTION 13 - INDEMNIFICATION

You agree to indemnify and hold Coffee Roast Lab harmless from any claims, including attorney fees, due to your violation of these Terms or infringement of third-party rights.

SECTION 14 - SEVERABILITY

If any provision of these Terms is deemed unlawful or unenforceable, the remainder of the Terms shall remain valid.

SECTION 15 - TERMINATION

These Terms remain in effect unless terminated by either party. You may terminate these Terms by ceasing use of our site. We may terminate your access if you fail to comply with these Terms.

SECTION 16 - GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of Canada.

SECTION 17 - CHANGES TO TERMS OF SERVICE

We reserve the right to update these Terms at any time. It is your responsibility to review this page periodically. Continued use of our website constitutes acceptance of changes.

SECTION 18 - CONTACT INFORMATION

For any questions about these Terms, please contact us at:

Coffee Roast Lab
Email: support@coffeeroastlab.com
Business Address: Suite M088, 2420 Bank Street, Ottawa, ON, K1V 8S1 CANADA