Frequently Asked Questions
Yes. Coffee Roast Lab is a Canadian coffee roaster based in Ottawa, Ontario. All our coffee beans are roasted fresh in Canada every week.
We roast in Ottawa, Ontario and ship Canada-wide. This ensures fast delivery and the freshest possible coffee for Canadian customers.
We roast every Saturday and ship Canada-wide, with most orders arriving in 2–5 business days.
At this time, we do not offer local pickup from our facility. All orders are shipped directly to customers to ensure smooth fulfillment and consistent delivery times.
Yes, we ship to most countries worldwide. International shipping times vary by location.
Not currently. Due to recent U.S. import regulations, we have paused all USA coffee shipments. We only ship within Canada at the moment.
Store your coffee beans in a sealed bag or airtight container at room temperature. Keeping freshly roasted coffee away from moisture, light, and heat preserves flavour and aroma.
Yes. Every product can be ordered as whole bean or ground for espresso, drip, pour-over, French press, and more.
Simply select your preferred grind type from the options above before adding the coffee to your cart. This ensures your order is prepared exactly the way you brew at home.
Yes. We offer high-quality decaf options. Browse our current Decaf coffees here
Yes. We offer larger 5 lb and 10 lb bags for customers who want more value per pound or need a steady supply of fresh roasted coffee.
If you are looking for wholesale coffee options, please visit our wholesale page here.